Customer Reviews

Trusted feedback from customers who rely on P&S Innovation for industrial automation products and support.

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General

Questions

P&S Innovation is a leading industrial automation product supplier based in Noida, Uttar Pradesh, India. Managed by industry professionals, we specialize in providing high-quality industrial automation components, networking gear, cables, and control systems to clients across India.

Our head office is located in Noida, U.P. However, we supply automation products and deliver solutions to clients and industries nationwide across India.

We deal with leading global industrial automation and cabling brands, including:

  • Belden Cable
  • Phoenix Contact
  • Omron
  • Delta
  • Lapp
  • Trinity Touch
  • ORing Networking
  • Teltonika Networks
  • Anybus (HMS Industrial Networks)
  • Helmholz
  • VIPA

We supply a wide range of industrial automation and networking products, such as:

  • Control Systems: PLCs, HMIs, I/O Systems, Servo Drives, and Variable Frequency Drives (VFDs)
  • Sensing & Feedback: Industrial Sensors and Rotary Encoders
  • Networking & Communication: Industrial Ethernet Switches, Gateway devices, and Routers
  • Cabling & Connectivity: Belden & Lapp industrial cables/wires, Connectors, and Relays
  • Power & Protection: Power Supplies, Terminal Blocks, and Interface Modules

Yes. All products supplied by P&S Innovation are sourced directly from authorized manufacturers and official distribution channels, ensuring 100% genuine products with full manufacturer warranty coverage.

You can request a quote in three simple ways:

  • Click the "Get A Quote" button on our website menu and submit the form with your requirement details.
  • Email your Bill of Materials (BOM) or product inquiries to our sales team via our Contact Us page.
  • Reach out directly via our official contact numbers.

Yes, we cater to both individual product inquiries and large-scale industrial procurement orders (BOM matching). Contact our team for customized pricing on volume purchases.

Delivery timelines depend on product availability and location. In-stock items are dispatched promptly, while specialized imported components follow standard lead times from the manufacturer. We provide expected lead times upon quote confirmation.

Our sales and technical support professionals can help you identify exact part numbers, cross-reference components, or recommend suitable alternatives based on your application needs.

Yes. If you have an obsolete component or a part with long lead times, our engineering and technical sales team can help identify functionally equivalent, drop-in replacements from brands like Phoenix Contact, Omron, Delta, or Belden.

Absolutely. We supply specialized industrial-grade cables (such as Belden and Lapp) designed for extreme temperatures, oil/chemical resistance, continuous flexing (drag chain applications), UV exposure, and heavy Electromagnetic Interference (EMI/RFI).

Yes. Using networking devices from brands like Teltonika, ORing, and Anybus, we help provide the hardware backbone—including industrial 4G/5G cellular routers, gateway converters, and managed Ethernet switches—to connect field devices to cloud platforms safely.

We serve a wide spectrum of industrial sectors across India, including:

  • Steel, Metals & Mining
  • Automotive & Manufacturing
  • Pharmaceuticals & FMCG
  • Power, Energy & Utilities
  • Water & Wastewater Treatment
  • Oil & Gas / Petrochemicals
  • Machine Builders (OEMs) & System Integrators

Yes, a significant part of our business involves partnering with OEMs and System Integrators to provide reliable, scheduled procurement cycles for control panels, machine builds, and factory automation setups.

We accept standard business payment options, including direct NEFT/RTGS bank transfers, UPI, credit/debit cards, and cheques (subject to clearance). Credit terms may be extended to regular corporate customers following account verification.

Yes. We partner with reliable logistics and express courier partners to deliver shipments safely to industrial hubs, factory plants, and corporate sites across every state in India.

Once your order is dispatched, our logistics team shares the courier details, consignment note number (LR/Docket number), and tracking link via email or messaging so you can monitor your shipment in real time.

You can reach us through multiple channels:

  • Website: Visit https://psinnovation.in/contact and submit a direct query.
  • Email & Phone: Use the official email addresses and direct phone lines listed on our contact page.
  • Office Location: Our corporate hub is located in Noida, Uttar Pradesh (NCR).

Yes. The brands we deal in—such as Belden, Phoenix Contact, Omron, and Lapp—comply with global regulatory standards including UL (Underwriters Laboratories), CE, RoHS, REACH, and ISO certifications. Specific compliance certificates can be provided upon request for regulatory audits.

Yes. We supply specialized LSZH (Low Smoke Zero Halogen) and fire-resistant cables designed for critical applications like cleanrooms, public infrastructure, transit systems, and high-safety factory floors to minimize toxic fumes during fire hazards.

Yes. For quality-critical and audited applications, we can provide Manufacturer Test Certificates (MTC), Certificates of Analysis, or Certificates of Origin alongside your shipment upon request.

Our industrial networking and interface range (including HMS Anybus, Helmholz, and ORing) supports all major industrial protocols, such as:

  • PROFINET & PROFIBUS
  • EtherNet/IP & Modbus TCP/RTU
  • CANopen & DeviceNet
  • EtherCAT & IO-Link
  • OPC UA & MQTT (for Industry 4.0/Cloud integration)

Yes. Through our protocol gateway solutions (such as Anybus and Helmholz gateways), we enable seamless communication between legacy serial/fieldbus networks and modern industrial Ethernet platforms without requiring complete PLC replacements.

Yes, all sales from P&S Innovation are accompanied by a valid GST invoice clearly listing the HSN/SAC codes, enabling your organization to claim Input Tax Credit (ITC).

In the rare event of receiving damaged goods or a supply discrepancy, report it to our customer support within 48 hours of delivery with unboxing proof/photos. We will facilitate an immediate inspection and arrange a replacement or credit note per company policy.

Sample availability depends on the specific cable type, brand, and stock status. Please contact our sales representatives with your project specifications to check sample feasibility.

Yes, we sign Annual Rate Contracts (ARC) and scheduled delivery agreements with OEMs and large plants to ensure price stability, stock reservation, and just-in-time (JIT) deliveries for repeat procurement.

You can request an engineering consultation or site meeting by submitting details through our Contact Form, emailing our sales team directly, or calling our Noida corporate office during business hours.

Yes. Beyond core controllers and networking gear, we supply essential panel-building components from brands like Phoenix Contact and Trinity Touch, including terminal blocks, interface relays, surge protection devices (SPDs), power supplies, and cable management tools.

While we primarily supply spools, reels, and standard length industrial cables (Belden, Lapp), we can assist OEMs and panel builders with custom cut-to-length solutions and connectorized patch cords upon request.

When upgrading an old manufacturing line, we assist engineering teams by identifying modern PLCs, HMIs, and smart sensors that can interface with legacy machinery, allowing step-by-step digital transformation without stopping overall plant operations.

Yes. Networking hardware from Teltonika, ORing, and Anybus includes robust cybersecurity features, such as integrated firewalls, VPN support (OpenVPN, IPsec, WireGuard), SSL encryption, and VLAN segmentation to protect operational technology (OT) networks from cyber threats.

  • Unmanaged Switches: Simple "plug-and-play" devices suited for small, isolated networks with no configuration required.
  • Managed Switches: Designed for complex plant networks requiring traffic prioritization (QoS), network redundancy (ring topologies), remote monitoring (SNMP), and security controls. Our technical team can advise which option fits your layout.
  • Standard Stocked Items (Relays, Power Supplies, Standard Cables): No strict MOQ; you can purchase as per your project requirement.
  • Specialized/Imported Cables: Some non-standard cable reels or custom-manufactured parts may have manufacturer MOQs or minimum cut lengths.

Yes. For long-term clients and OEMs with recurring demand, we can maintain dedicated buffer stock at our Noida warehouse facility to guarantee immediate dispatch and eliminate production downtime.

Yes. We supply heavy-duty connectors, field-mount I/O blocks, and sealed Ethernet switches with IP67/IP68 ingress protection, as well as NEMA ratings suitable for harsh outdoor, washdown (food & beverage), and dusty industrial environments.

Yes. For oil & gas refineries, chemical plants, and explosive gas/dust atmospheres, we supply intrinsically safe barriers, explosion-proof enclosures, and ATEX / IECEx certified sensors and signal conditioners from leading manufacturers.

Yes. We are an established vendor with a clear corporate track record, GST registration, and financial compliance. We regularly onboard as approved vendors for private corporations, PSUs, and EPC contractors.

Yes. During scheduled annual plant shutdowns, factories require large volumes of replacement sensors, cables, and power supplies on tight deadlines. We offer volume-discounted package quotes specifically tailored for maintenance overhauls.

If an item is temporarily out of stock, our team will immediately inform you of the expected factory lead time. We also provide the option to split shipments—dispatching available items first—or offer an approved equivalent alternative.

Order modifications or cancellations are permitted if processed before shipment dispatch. For specialized, custom-cut cables or factory-indent orders imported specifically for your request, cancellations may be subject to manufacturer terms.

Yes. Modern VFDs (Variable Frequency Drives) from brands like Delta and Omron significantly reduce energy usage by dynamically adjusting motor speeds to actual load requirements. Additionally, high-efficiency Phoenix Contact power supplies minimize thermal loss.

Yes. Electrical surges caused by lightning or heavy inductive switching can permanently damage expensive PLCs and drives. We supply type 1, 2, and 3 Surge Protection Devices (SPDs) from Phoenix Contact and Trinity Touch to safeguard control cabinets.

Yes. Through specialized brands like Helmholz, we supply network diagnostic tools, CAN bus couplers, and repeater modules designed to locate signal attenuation, ground faults, and wiring errors in high-speed industrial networks.

Absolutely. Industrial environments often suffer from ground loops and high electromagnetic interference (EMI). We provide galvanic signal isolators, transmitters, and signal converters that clean and stabilize analog signals (4–20 mA, 0–10 V) fed into PLCs.

Every cable drum, spool, or component box dispatched from P&S Innovation comes with original manufacturer security labels, batch numbers, and barcode identification, ensuring 100% material traceability straight from official factories.

For large panel-building orders, we can coordinate with customers to supply matching cable markers, wire ferrules, and custom terminal tagging solutions (utilizing Phoenix Contact and Trinity Touch marking systems) to streamline your field installation.

Yes. For complex project requirements, retrofitting assessments, or major OEM line builds in NCR and major industrial belts across India, our technical engineers can schedule on-site visits to review your setup and recommend optimal product configurations.

For emergency breakdowns, we prioritize immediate warehouse dispatch. If the required part is in stock at our Noida facility, we can arrange express courier pickup or local hand-delivery on the same day for nearby industrial hubs.

Yes. To eliminate operational risk, we sign Service Level Agreements (SLAs) with manufacturing plants to hold dedicated critical spares in our warehouse, guaranteeing dispatch within hours of a failure notification.

  • PVC: Cost-effective; ideal for standard fixed installations with moderate oil exposure.
  • PUR: Highly flexible, abrasion-resistant, and flame/chemical-proof; ideal for dynamic applications like robotic arms and drag chains.
  • TPE: Offers extreme low/high-temperature resistance and superior flex life; ideal for heavy outdoor machinery, marine, and cold storage.

Yes. We offer high-flex Belden and Lapp cables specifically rated for millions of bending cycles in robotic cable tracks without conductor fatigue.

Modern industrial control panels demand high-density layouts. We supply ultra-compact push-in terminal blocks, slim relays (6.2 mm wide), and multi-channel power supplies from Phoenix Contact and Trinity Touch that save up to 50% of DIN-rail space.

Yes. High-density automation cabinets accumulate significant heat. We supply filter fans, panel heaters, and thermostats to regulate internal cabinet temperatures and prevent premature electronic failure.

Yes. We have established import logistics channels with European and international manufacturers. If your machinery requires a specialized part not locally stocked in India, we can manage the import clearance and delivery process end-to-end.

Yes. All sensors, rotary encoders, and process instruments supplied by P&S Innovation are factory-tested and calibrated by the respective manufacturers (such as Omron, Delta, or Phoenix Contact) prior to packaging, meeting factory precision specifications out of the box.

Yes. For project tenders requiring strict compliance with local sourcing regulations or proof of origin, we provide official Country of Origin (COO) certificates issued directly by the manufacturing partner.

Yes. Our cellular gateways and edge computers (from Teltonika, Anybus, and ORing) natively support protocols like MQTT, OPC UA, and HTTP/HTTPS REST APIs, allowing field sensor data to transmit directly to cloud analytics suites with secure TLS encryption.

Yes. Using industrial VPN gateways (e.g., Teltonika RMS or Anybus Talk2M-compatible modules), engineers can establish secure, encrypted remote connections directly to field PLCs and HMIs from anywhere in the world to upload code updates or debug issues.

  • Contact our technical support team with the original purchase invoice and part serial number.
  • Provide a brief description or photo/video evidence of the fault.
  • Our team will issue a Return Material Authorization (RMA) tracking number.
  • Ship or hand over the item to our Noida facility for manufacturer inspection, testing, and replacement.

All dispatches from P&S Innovation are packed in heavy-duty industrial shipping materials. However, if transit damage occurs, notify us with transit photos within 48 hours of delivery receipt, and our team will coordinate insurance claims and dispatch immediate replacement stock.

Yes. To ensure reliable electrical contact and prevent loose strand short-circuits in high-vibration machinery, we supply professional-grade ergonomic crimping pliers, wire strippers, and cable cutters from Phoenix Contact and Trinity Touch.

  • Foil Shielding (100% Coverage): Best for high-frequency electrical noise protection in stationary or fixed cable runs.
  • Braided Shielding (70%–95% Coverage): Offers superior mechanical strength, lower DC resistance, and better protection against low-frequency interference, ideal for high-flex motion environments.
  • Combination (Foil + Braid): Recommended for harsh industrial plants with variable frequency drives (VFDs) and heavy machinery where both noise types exist.

We supply optical isolators, isolated signal converters, and proper terminal block grounding bridges (from Phoenix Contact) that break unwanted conductive paths, preventing signal distortion in sensitive analog loops (4–20 mA).

Yes. Through our range of compact distributed I/O modules (from Helmholz, VIPA, and Phoenix Contact), you can easily add digital, analog, thermocouple, or encoder input channels over fieldbus (PROFINET, PROFIBUS, Modbus) to your existing control system without replacing the main PLC hardware.

Yes. Using IO-Link master blocks and field couplers, standard analog and discrete sensors can be aggregated into a digital network, bringing diagnostic capabilities (like cable breakage alerts and sensor health checks) to basic field devices.

Copper Ethernet cables (Cat5e/Cat6) are limited to 100 meters (328 feet) and are vulnerable to heavy electromagnetic interference. For distances beyond 100 meters, high-noise areas, or building-to-building links, we supply multi-mode and single-mode Fiber Optic cables and industrial media converters.

Yes. We supply factory-terminated and certified fiber optic patch cables (LC, SC, ST connectors) designed to withstand rugged industrial cabinet installations without requiring specialized field splicing on-site.

Yes. For large turn-key projects or panel-building contracts, we can organize staggered or partial shipments aligned with your engineering milestones.

Unlike standard retail distributors that sell only fixed spools, we offer custom drum cutting for many of our popular industrial cable series, saving you from paying for excess length or managing unnecessary material scrap.

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